Order Processing Time
All orders are processed within one (1) business day after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Options & Delivery Times
At checkout, customers may select from available shipping carriers and delivery speeds. Estimated delivery times will be displayed based on the selected option and destination.
Please note that delivery timeframes are estimates provided by the carrier and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on the selected shipping method, package weight, and destination.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery in real time.
Shipping Locations
We currently ship within the United States. If you are interested in international shipping, please contact us prior to placing your order.
Address Accuracy
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout. If you notice an error, please contact us immediately and we will do our best to assist before the order ships.
Lost or Delayed Shipments
Once an order has been handed off to the carrier, we are not responsible for shipping delays. However, we will gladly assist in tracking down any lost or delayed packages.
Damaged Packages
If your order arrives damaged, please contact us within 5 days of delivery with photos of the package and contents so we can resolve the issue promptly.
Questions
If you have any questions about shipping, please contact us at the main number.